Privacy Policy

Last Updated: January 2026

Jetline Limo (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit a service request.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide when you:

Submit a booking or quote request

Contact us via the website, email, phone, or text message

Information may include:

Full name

Email address

Phone number

Pickup and drop-off locations

Travel dates and times

Flight details (if applicable)

Number of passengers and luggage

Special requests or preferences

We do not knowingly collect sensitive personal information such as Social Security numbers or payment card details through our website.

2. How We Use Your Information

We use your information to:

Process reservations and service inquiries

Communicate booking confirmations and updates

Dispatch chauffeurs and coordinate services

Provide customer support and concierge services

Improve our services and website functionality

Comply with legal and regulatory requirements

We do not sell your personal information.

3. Text Messaging & TCPA Compliance

By providing your phone number, you consent to receive transactional text messages related to your service, including:

Reservation confirmations

Chauffeur arrival notifications

Service-related updates

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP to any message. Reply HELP for assistance.

Jetline Limo complies with the Telephone Consumer Protection Act (TCPA) and does not send marketing SMS messages without proper consent.

4. Cookies & Analytics

Our website may use cookies and similar technologies to:

Improve site performance

Analyze traffic and usage patterns

Enhance user experience

You may control cookies through your browser settings.

5. Information Sharing

We may share your information only when necessary to:

Fulfill transportation services (chauffeurs, dispatch systems)

Comply with legal obligations

Protect the rights and safety of our clients and company

All service providers are required to keep your information confidential.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no online system can be guaranteed to be 100% secure.

7. Your Privacy Rights

CCPA (California Residents)

If you are a California resident, you have the right to:

Know what personal information we collect and how it is used

Request access to or deletion of your personal information

Opt out of the sale of personal information (we do not sell data)

To exercise your rights, contact us using the information below.

GDPR (EU/EEA Residents)

If you are located in the European Economic Area, you have the right to:

Access your personal data

Request correction or deletion

Restrict or object to processing

Request data portability

We process personal data under the lawful bases of contractual necessity, consent, and legitimate business interests.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised date.

10. Contact Information

Jetline Limo
Email: [email protected]
Phone: 718-619-7540